Visual Design for Research is a one-hour virtual workshop that introduces research professionals to the fundamentals of visual design and equips them with the tactical and practical skills to level up their visual communication efforts.

Upon completion, participants will possess the visual design skills that separate strategic insights from static reports—ensuring your research insights are clearly communicated to stakeholders, and best positioned to have a direct impact on company outcomes.

Watch the recording here.

In this episode, I sit down with Sahar Chung—Director of Product Strategy at Multiplayer—for a thoughtful conversation about evolving leadership, redefining research, and navigating growth in fast-paced environments. With a background in UX, visual design, and service design, Sahar brings a unique lens to how we lead teams, shift mental models, and stay grounded through change.

We talk about the mindset shifts from IC to manager to director, how to avoid burnout in people-first roles, and why asking for help is one of the most powerful leadership tools we have. Sahar also shares how she’s building her leadership practice around intentionality, emotional regulation, and community—on and off the clock.

Research isn’t the outcome, it’s the output. And it’s really only impactful when paired with skills like effective ideation, collaboration, and communication.

The future of UX research lies in adopting a more strategic mindset. One that ensures research influences priorities, shapes product direction, and actually gets used.

In this session, Sahar Chung, Director of Product Strategy at Multiplayer, reveals why advancing in user research and being promoted to senior roles isn't about mastering more methodologies. It's about developing the storytelling and stakeholder management skills that give research a real seat at the table.

Watch the webinar here.

In this insightful episode of the AIGA Design Podcast, hosts Lee-Sean Huang and Giulia Donatello are joined by Sahar Chung, Director of Product Strategy at Multiplayer. Sahar shares her unique career journey, from her early days as a NASA contractor to becoming a leader in the UX field. The conversation delves into the evolution of UX research as a strategic partner, the importance of building inclusive methodologies, and the critical role of relationship-building in design. Learn about Sahar's co-founding of Confetti Q&A, a platform for community-driven discussions on industry challenges. 

Watch the podcast here.

In this Useberry webinar, Sahar Chung, Director of Product Strategy at Multiplayer, talks about how to deal with uncertainty in design, work and career. With 12+ years of experience across NASA, startups and global companies, she shares her best lessons on staying flexible, confident and creative when things keep changing.

Whether it’s shifting product goals, career changes, or simply navigating the unknown in daily work, this session explores:

• How to see uncertainty as an opportunity for growth

• Practical ways to stay flexible and pivot with confidence

• The power of storytelling to influence and inspire in UX

• Career tips for staying resilient in a fast-changing market

Each cohort of MICA’s MPS (Master’s of Professional Studies) program participates in a residency weekend called the Industry Immersive. Sahar has been invited to participate in the Alumni Q&A Panel during the residency weekend for multiple cohorts from July 2023 to present.

Sahar is a lead UX researcher at Athlon Studio in Washington, DC, blending her art and design background with a process-oriented approach to service design. She excels in storytelling within research to inform product strategy and is dedicated to mentoring the next generation of UX professionals through various educational initiatives and platforms.

🧐 About the presentation: In this webinar with Sahar you'll learn the fundamentals of designing seamless, end-to-end service experiences. Sahar will cover the core principles of service design, including user journey mapping, service blueprints, and the integration of all touchpoints to create cohesive and effective services.

Watch the webinar here.

At Useberry, we proudly celebrate International Women’s Day with insights from inspiring women in UX and Product. Read their advice on thriving in the industry.

“What’s one piece of advice you’d give to women who want to grow in the UX/Product industry?”

For International Women’s Day, we asked this question to ten amazing women in UX and Product. Their insights and advice are here to inspire anyone looking to succeed in the field.

At Useberry, we’re all about highlighting the female voices of experts shaping the future of UX and Product. Here’s what they shared!

Read the article here.

On Friday November 1st 2024 from 12 to 3 PM Eastern we will gather sensemakers from around the world to pay our annual respect to the delicate art of sensemaking, and bask in the camaraderie of others who make sense of messes and feel the frustration of how long change really takes.

Once the room is nice and warm, it will be time to introduce this year’s brave sensemakers, each of whom will share a short story about a mess where a critical element was time. They have harrowing tales of what it takes to wrangle bibliometrics, how to sell a taxonomy to an organization built on lacksnomy and what to do after you sold it, what it takes to be your authentic self out loud and why sometimes it isn’t safe to do so, what to do if you ever get permission to govern content only to discover its managed in an Airtable, and how hard it is to make sense of modern dating culture.

Sahar Naderi, lead UX researcher and strategist, discusses service design and the process of simplifying complexity through storytelling and collaboration.

Read interview here.

Each cohort of MICA’s MPS (Master’s of Professional Studies) program participates in a residency weekend called the Industry Immersive. Sahar has been invited to participate in the Alumni Q&A Panel during the residency weekend for multiple cohorts from July 2023 to present.

On March 26th, our mentorship team held a virtual panel where we chatted with UX professionals about navigating a challenging UX job market.

Each cohort of MICA’s MPS (Master’s of Professional Studies) program participates in a residency weekend called the Industry Immersive. Sahar has been invited to participate in the Alumni Q&A Panel during the residency weekend for multiple cohorts from July 2023 to present.

Each cohort of MICA’s MPS (Master’s of Professional Studies) program participates in an orientation weekend prior to classes starting. Sahar has been invited to participate in the Alumni Q&A Panel during the orientation.

Join Sahar Naderi to uncover the fundamental principles of Service Design. In this enlightening session, you'll explore the core principles, methodologies, and strategies that underlie Service Design and its integral connection to UX. Whether you're a seasoned UX professional or new to the field, this presentation will offer a concise introduction to the world of Service Design and its pivotal role in shaping user-centered solutions.

Each cohort of MICA’s MPS (Master’s of Professional Studies) program participates in a residency weekend called the Industry Immersive. Sahar has been invited to participate in the Alumni Q&A Panel during the residency weekend for multiple cohorts from July 2023 to present.

Our virtual panel, ‘Transitioning Your Career in UX’ was on Thursday, October 12th. We chatted with five UX professionals about their journeys transitioning into UX careers. It was our highest attended event to date! 

Each cohort of MICA’s MPS (Master’s of Professional Studies) program participates in a residency weekend called the Industry Immersive. Sahar has been invited to participate in the Alumni Q&A Panel during the residency weekend for multiple cohorts from July 2023 to present.